Show me the Money! – The ROI of Marketing Analytics – Gabor Harsanyi, Ericsson AB

Marketing analytics needs to get rid of the ‘vanity metrics’ and present a tangible, monetary value for the executives. The session covers real-life use cases of how Ericsson Marketing and Communications measures the value of analytics.
Data Innovation Summit 2024 Data Innovation Summit 2024
Data Innovation Summit 2024

Session Outline

Marketing analytics needs to get rid of the ‘vanity metrics’ and present a tangible, monetary value for the executives. The session covers real-life use cases of how Ericsson Marketing and Communications measures the value of analytics.

Key Takeaways

  • Bottom-up to top-down: from vanity metrics to strategic OKRs
  • If you can’t measure it… – one of the biggest challenges with measurement is to translate intangible results into monetary values
  • Data quality and data culture – 2 real-life OKRs to measure a Data Strategy ROI
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